Safari Nano
Our Quality Policy
Safari Nano As, we are committed to providing the highest quality products and services to our customers operating in the defense and security sector. Quality is our basic principle at every stage of our business and we act with the philosophy of continuous improvement. This detailed quality policy explains our basic principles, practices and goals in a comprehensive way to ensure our loyalty and customer satisfaction to quality.
1. Customer Focus - Going beyond expectations
Understanding the needs and expectations of our customers is the starting point of our quality journey. In constant communication with them, we collect and evaluate their feedback. In the light of this information, we constantly improve our products and services and aim to go beyond expectations.
Our Customer Focus Applications:
- Regular Customer Surveys: We regularly organize surveys to measure customer satisfaction and to determine improvement areas.
- Personalized Solutions: We provide them with the most suitable products and services by providing solutions adapted according to the special needs of our customers.
- Proactive communication: By communicating in a proactive way, we inform our customers about the progress of projects and discuss possible problems in advance.
2. Continuous Improvement - Journey to Excellence
Continuous improvement,Safari Nano is one of the basic values of. We regularly review all our processes, measure our performance and determine improvement opportunities. We invest in innovation and new technologies to increase our productivity and provide more effective solutions.
Continuous improvement applications:
- Data Analysis: By analyzing performance data, we determine weak points and develop improvement strategies.
- Kaizen and Lean Production: Using continuous improvement methodologies, we optimize our processes and reduce waste.
- Investment in Technology: Using the latest technologies, we improve our production processes and the quality of our products.
3. Compliance with laws and regulations - Ethical and responsible behavior
We work fully in harmony with the legal and regulatory requirements of all countries where we operate. We adhere to ethical values and act with the principle of honesty and transparency in all our activities.
Compliance with Laws and Regulations Our Practices:
- Regular Inspections: We regularly carry out internal and external audits to ensure our compliance with legal and regulatory requirements.
- Ethical Rules: We have created a series of ethical rules that all our employees should comply with, and we provide trainings to ensure compliance with these rules.
- Transparency: We aim to gain the trust of our stakeholders by sharing information about our activities in a transparent way.
4. Employee Participation - Creating Quality Culture
In order to achieve our quality goals, we encourage the active participation of our employees. By investing in the education and development of our employees, we increase quality awareness and include them in continuous improvement processes.
Employee Participation Applications:
- Training Programs: We provide regular trainings to our employees on our quality management system and related issues.
- Suggestion System: We have created a system where our employees can share their improvement suggestions and we put them into practice by evaluating these suggestions.
- Performance evaluations: By evaluating employee performance regularly, we determine the development areas and provide support.
5. Supplier Cooperation - Strengthening the Quality Chain
We work in close cooperation with our suppliers to provide quality products and services. We carefully select our suppliers and make them compatible with our quality standards.
Our Supplier Cooperation Applications:
- Supplier evaluations: We regularly evaluate the performance of our suppliers and supervise the compliance with our quality standards.
- Common Development Programs: Together with our suppliers, we improve quality awareness in the entire supply chain by developing quality improvement programs.
- Long -term partnerships: By establishing long -term and reliable partnerships with our suppliers, we provide continuous access to quality raw materials and services.
Our Quality Management System - ISO 9001: 2015
To implement our quality policy and to ensure continuous improvementISO 9001: 2015We have adopted the Quality Management System. This system allows us to standardize all our processes, monitor our performance and determine the opportunities for improvement.
Our Quality Targets - Measurable and Accessible Targets
In line with our quality policy, we aim to achieve the following goals:
- Increasing customer satisfaction: To increase customer satisfaction measured by customer surveys and feedback to %X.
- Improving the quality of product and service: Error ratio in our products and services/Reduce the ratio.
- Increasing operational efficiency: By optimizing our production processes, the production time shorten
- Compliance with legal and regulatory requirements: To fully adapt to all legal and regulatory requirements and to successfully pass through audits.
- Strengthening our leading position in the sector: To strengthen our leading position in the sector by developing new and innovative products and increasing our market share.